How to use retargeting for lead generation and conversion?
Answer
Retargeting transforms passive website visitors into engaged leads by strategically re-engaging users who’ve already shown interest in your brand. This approach directly addresses the 98% of first-time visitors who leave without converting [6], leveraging personalized ads and content to guide them through the sales funnel. The most effective retargeting campaigns combine audience segmentation, dynamic content, and multi-channel touchpoints to boost conversion rates by up to 72% [8]. Key advantages include a 70% higher likelihood of converting retargeted leads compared to new prospects [7], alongside measurable improvements in cost efficiency—such as a 29% reduction in cost per lead when targeting users who interacted with lead gen forms [4].
- Retargeting increases conversion rates by re-engaging users who abandoned forms or pages, with proven uplifts of 20-65% in click-through and conversion metrics [4][6]
- Segmented retargeting lists (e.g., by funnel stage or behavior) improve relevance and reduce ad fatigue, a critical factor since 80% of B2B buying decisions occur before direct sales contact [8]
- Dynamic retargeting ads (showing products/services users viewed) achieve 2-3x higher CTRs in account-based marketing (ABM) campaigns [4]
- Excluding converted users from retargeting pools optimizes budget allocation and prevents customer frustration [4]
Strategic Retargeting for Lead Generation and Conversion
Segmentation and Funnel-Stage Targeting
Retargeting effectiveness hinges on aligning messaging with the user’s position in the sales funnel. The three core stages—awareness, consideration, and decision—require distinct approaches to maintain engagement and drive conversions. For example, users who visited a pricing page but didn’t convert (decision stage) need urgency-driven offers, while blog readers (awareness stage) benefit from educational content [2]. LinkedIn’s data shows that retargeting users who interacted with Lead Gen Forms but didn’t submit them can reduce cost per lead by 29% [4], underscoring the importance of granular segmentation.
- Awareness Stage: Retarget users who visited blog posts or homepages with:
- Educational content (e.g., whitepapers, webinar invites) to build trust [2]
- Social proof ads (e.g., customer testimonials or case studies) [6]
- Consideration Stage: Target users who viewed product pages or downloaded gated content with:
- Comparison guides or demo offers to address objections [8]
- Dynamic ads featuring the exact products/services they explored [4]
- Decision Stage: Re-engage cart abandoners or pricing-page visitors with:
- Limited-time discounts or free trial extensions [1]
- Direct calls-to-action (e.g., “Complete Your Purchase” or “Schedule a Demo”) [7]
Audience segmentation tools like Leadfeeder or HubSpot enable marketers to create behavior-based lists (e.g., “visited pricing page 3+ times”) for hyper-targeted campaigns [8]. B2B retargeting, in particular, demands longer nurture cycles—an average of 8 touchpoints before conversion—making segmentation non-negotiable [8]. Companies like Jabra achieved 2-3x higher CTRs by combining ABM with retargeting, targeting specific job titles or industries [4].
Multi-Channel Retargeting Tactics and Optimization
Retargeting extends beyond display ads to include email, social media, and even offline channels like direct mail. The most successful campaigns integrate at least three touchpoints, as users retargeted across multiple platforms are 70% more likely to convert [7]. LinkedIn, Facebook, and Google Ads dominate retargeting due to their advanced audience-matching capabilities, but niche platforms (e.g., industry-specific forums or Slack communities) can yield high-intent leads [10].
- Pixel-Based Retargeting: Uses cookies to track website visitors and serve ads across ad networks (e.g., Google Display Network). Effective for broad reach but requires frequency capping to avoid ad fatigue [6].
- List-Based Retargeting: Uploads email lists (e.g., from CRM or webinar registrants) to platforms like Facebook or LinkedIn for precise targeting. TOPdesk increased conversions by 20% using this method with tailored content [4].
- Dynamic Retargeting: Automatically shows ads featuring products users viewed. E-commerce brands see 3x higher ROI with dynamic ads compared to static creatives [6].
- Social Media Retargeting: Platforms like LinkedIn allow retargeting based on Lead Gen Form interactions, while Facebook’s “Engagement” audiences target users who watched videos or clicked posts [4][10].
- Email Retargeting: Sends automated follow-ups to users who abandoned forms or carts. Tools like Klaviyo integrate with CRMs to trigger behavior-based emails (e.g., “Forgot something?”) [2].
Optimization Best Practices:
- Frequency Capping: Limit ad exposures to 3-5 per user per week to prevent annoyance [6].
- Exclusion Lists: Remove converted users and existing customers to avoid wasted spend [4].
- A/B Testing: Test ad creatives, CTAs, and landing pages. For example, Unbounce found that personalized landing pages improve retargeting conversions by 30% [1].
- Attribution Modeling: Use multi-touch attribution to understand how retargeting contributes to conversions alongside other channels [2].
A critical mistake is neglecting mobile optimization, as 60% of retargeted ads are viewed on mobile devices [6]. Ensuring fast-loading landing pages and thumb-friendly CTAs can double mobile conversion rates. Additionally, privacy-centric strategies—such as using first-party data and transparent opt-out options—are increasingly vital due to regulations like GDPR [7].
Sources & References
campaigncreators.com
leadgenera.com
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