Zoom offers a robust ecosystem of third-party integrations designed to streamline workflows, automate repetitive tasks, and enhance collaboration—particularly for sales, project management, and remote teams. These integrations connect Zoom with platforms like CRMs (e.g., Salesforce, HubSpot), project management tools (e.g., Jira, Asana), and productivity suites (e.g., Google Workspace, Microsoft 365), enabling users to complete actions without switching applications. The most impactful integrations leverage AI to reduce manual effort, such as automatic meeting summaries, real-time transcription, and task orchestration through Zoom’s AI Companion add-on. Businesses report cost savings of up to $750 per user annually by consolidating tools within Zoom Workplace, while sales teams benefit from AI-driven call insights and CRM syncing.

Key productivity-enhancing integrations include:

• AI Companion with 16 third-party apps (e.g., ServiceNow, Jira, Asana) for task automation and workflow management, priced at $12/user/month ^[5][9].
• CRM integrations (Salesforce, HubSpot) that auto-log meeting notes, track customer interactions, and sync data in real time ^[3][8].
• Project management tools (Jira, Trello, Asana) to update task statuses directly from Zoom meetings ^[5][7].
• Automation platforms (Zapier, Appy Pie) to connect Zoom with 1,500+ apps for workflow triggers like follow-up emails or calendar updates ^[4][8].

Top Zoom Integrations for Productivity Gains

AI-Powered Workflow Automation

Zoom’s AI Companion and its third-party integrations represent the most advanced productivity boosters, eliminating context-switching by embedding actions within the Zoom interface. The Custom AI Companion add-on connects to 16 platforms—including ServiceNow, Jira, Asana, Google Drive, and Salesforce—allowing users to resolve service tickets, update project statuses, or generate meeting summaries without leaving Zoom ^[5]. This add-on costs $12 per user per month and is tailored for roles like sales, project management, and customer support ^[9].

Key capabilities of AI-driven integrations:

• Real-time call assistance: AI Companion answers questions during calls using data from connected apps like ServiceNow or Confluence ^[5].
• Automatic meeting recaps: Generates summaries with action items and syncs them to tools like Asana or Trello ^[10].
• Voice recording for in-person meetings: Extends AI features to hybrid work environments by processing audio from physical meetings ^[5].
• Document summarization: Uploads and condenses text-based files (e.g., PDFs, Word docs) directly in Zoom Chat ^[9].

For sales teams, AI tools like Sybill integrate with Zoom to transcribe calls, highlight key moments, and push insights to CRMs like Salesforce or HubSpot. Sybill’s AI identifies deal risks, competitor mentions, and next steps, reducing manual note-taking by 80% ^[3]. Similarly, Avoma pairs with Zoom to analyze meeting participation and generate shareable highlights, cutting post-meeting review time ^[7].

CRM and Project Management Sync

Zoom’s integrations with customer relationship management (CRM) and project management platforms bridge the gap between meetings and actionable tasks, ensuring critical information flows seamlessly across systems. These integrations are particularly valuable for sales, support, and agile teams who rely on up-to-date data to drive decisions.

CRM Integrations

• Salesforce: Auto-log meeting details (attendees, duration, notes) to contact records, and trigger follow-up tasks ^[6]. Sales reps can view customer history directly in Zoom via the Salesforce panel.
• HubSpot: Syncs meeting transcripts and action items to deal pipelines, with AI-generated summaries attached to contact timelines ^[3][8].
• Zoho CRM: Captures Zoom meeting data and links it to leads or deals, enabling sales teams to track engagement metrics ^[7].

Project Management Tools

• Jira/Atlassian: Create or update Jira tickets during Zoom meetings by mentioning issue keys (e.g., “PROJ-123”) in chat. AI Companion can also pull ticket statuses into meeting agendas ^[5].
• Asana/Trello: Convert Zoom chat action items into tasks with deadlines and assignees. Teams can view project timelines alongside meeting notes in Zoom Hub ^[2].
• Monday.com: Embed Monday.com boards in Zoom meetings for real-time collaboration, with changes synced automatically ^[6].

Workflow Automation

Platforms like Zapier and Appy Pie Automate act as connectors between Zoom and 1,500+ apps, enabling custom workflows such as:

• Automatically scheduling follow-up meetings in Google Calendar after a Zoom call ends ^[4].
• Sending Zoom meeting recordings to Slack channels or Dropbox folders ^[8].
• Updating Airtable databases with attendee lists and poll results from Zoom Webinars ^[7].

For example, a sales team could use Zapier to:

1. Trigger a HubSpot workflow when a Zoom meeting exceeds 30 minutes (indicating high engagement).
2. Send a personalized email with meeting notes (generated by AI Companion) to the prospect.
3. Create a Trello card for the next steps with a 48-hour deadline ^[4].

Specialized Tools for Meeting Efficiency

Beyond AI and CRM integrations, Zoom’s marketplace offers niche tools to address specific productivity pain points, from noise cancellation to real-time collaboration. These apps enhance meeting quality and engagement, particularly for remote or hybrid teams.

Audio/Video Enhancements

• Krisp.ai: AI-powered noise cancellation and echo removal, improving call clarity in noisy environments. Integrates directly with Zoom’s audio settings ^[3][8].
• Otter.ai: Live transcription and speaker identification, with searchable transcripts synced to Zoom cloud recordings ^[4].
• Timer by Zoom: Customizable countdowns for meeting segments (e.g., 5-minute breaks, 10-minute presentations), displayed as an overlay for all participants ^[3].

Collaboration and Engagement

• Miro: Interactive whiteboarding for brainstorming sessions, with templates for retrospectives, flowcharts, and mind maps. Changes sync in real time across devices ^[8].
• Slido: Live polls, Q&A, and word clouds to boost audience interaction during webinars or town halls. Results export to CSV or integrate with PowerPoint ^[6].
• Kahoot!: Gamified quizzes for training or team-building, with leaderboards and analytics shared post-meeting ^[8].

Document and Task Management

• Google Drive/OneDrive: Co-edit documents, spreadsheets, or presentations within Zoom meetings without switching tabs. Permissions sync with the original file ^[6].
• Notta: AI note-taking that distinguishes speakers, timestamps key points, and exports to Notion or Evernote ^[4].
• Fellow: Collaborative meeting agendas with time-stamped notes and action items assigned to team members ^[4].

Broadcasting and Analytics

• StreamYard: Multistream Zoom meetings to YouTube, LinkedIn, and Facebook simultaneously, with custom overlays and audience chat integration ^[6].
• Gong: Conversation intelligence for sales teams, analyzing Zoom call recordings for talk-to-listen ratios, competitor mentions, and coaching opportunities ^[3].
• Chorus.ai: AI-driven call analytics that flags risks in deals based on keyword detection (e.g., “budget concerns”) ^[7].