What's the best way to use LinkedIn for employee advocacy?
Answer
Employee advocacy on LinkedIn transforms employees into authentic brand ambassadors, leveraging their personal networks to amplify company messaging with greater trust and engagement than corporate channels alone. The most effective approach combines strategic planning, cultural alignment, and the right tools鈥攖hough LinkedIn's recent changes to its native advocacy features require businesses to adapt. Content shared by employees receives 8x more engagement than content shared by company pages, while 76% of people trust content shared by individuals over brands [1]. This trust stems from psychological principles where personal connections carry more weight than faceless corporate entities [1].
To maximize impact, companies should focus on four core pillars:
- Authentic participation over forced promotion: Employees should share genuine insights, not just corporate talking points [1][4]
- Executive buy-in and cultural support: Leadership must model advocacy behavior and foster an environment where sharing is encouraged [4][9]
- Diverse content strategies: Mix company updates with industry thought leadership and personal employee stories [5]
- Adaptation to platform changes: With LinkedIn discontinuing its My Company and Employee Advocacy tabs in November 2024, businesses must transition to third-party tools or manual processes [3][6]
The shift away from LinkedIn鈥檚 native tools doesn鈥檛 diminish advocacy鈥檚 value鈥攅mployees still have networks 10x larger than their company鈥檚 follower base and can shorten sales cycles by 32% when actively engaged [5]. Success now depends on proactive planning and the right infrastructure.
Implementing a High-Impact LinkedIn Employee Advocacy Program
Building the Foundation: Culture and Leadership
A successful employee advocacy program starts with company culture and leadership commitment, not just tools or content strategies. Employees will only share authentically if they feel supported and see leadership participating. 92% of consumers trust recommendations from individuals over brands, making executive visibility critical [4]. When leaders like CEOs or department heads actively post and engage, it signals permission for others to do the same and sets a standard for quality contributions.
Key steps to establish this foundation include:
- Secure executive buy-in first: Leadership must publicly endorse the program and commit to regular participation. "Companies with active executive advocates see 7x higher employee engagement rates" [4].
- Define clear, flexible guidelines: Provide guardrails (e.g., confidentiality reminders, brand voice examples) without stifling authenticity. 63% of employees want guidance on what to share but fear over-scripted content [9].
- Align with company values: Advocacy content should reflect both personal and organizational missions. For example, Patagonia鈥檚 employees frequently share sustainability initiatives because it aligns with their personal passions [1].
- Address common hesitations: Many employees avoid sharing due to lack of confidence (41%) or time constraints (37%). Training and recognition programs can mitigate these barriers [9].
Culture also plays a role in participation rates. Companies like Adobe and Dell attribute their advocacy success to internal communities where employees celebrate each other鈥檚 posts and share best practices [4]. Gamification鈥攕uch as leaderboards or rewards for top sharers鈥攃an further incentivize participation, though intrinsic motivation (e.g., personal brand growth) often drives longer-term engagement [7].
Tools and Tactics for Execution
With LinkedIn鈥檚 native advocacy tools (My Company Tab, Employee Advocacy analytics) being discontinued in November 2024, businesses must pivot to alternative solutions while leveraging remaining LinkedIn features [3][6]. The right mix of tools depends on company size, budget, and goals, but all programs should incorporate these core elements:
- Content Curation and Distribution - LinkedIn Company Pages: Still allow admins to "recommend posts to employees," a feature that suggests shareable content directly to team members. This remains one of the simplest ways to encourage advocacy without third-party tools [5][8]. - Third-party platforms: Tools like GaggleAMP, DSMN8, or EveryoneSocial offer advanced features such as: - Content libraries with pre-approved posts employees can share in one click [2]. - Analytics dashboards tracking engagement, reach, and top advocates鈥攃ritical now that LinkedIn鈥檚 native analytics are being retired [6]. - Gamification (e.g., points for shares, leaderboards) to sustain participation [7]. - Employee-generated content: Encourage original posts beyond resharing. For example, Salesforce鈥檚 "LifeAtSalesforce" campaign saw a 40% increase in organic reach when employees shared personal stories alongside company updates [1].
- Training and Onboarding - LinkedIn Learning: Offers courses on personal branding and social selling, which can be assigned to employees as part of advocacy training [8]. - Workshops: Host sessions on crafting engaging posts, using hashtags effectively, and understanding LinkedIn鈥檚 algorithm. Companies that train employees see 3x higher participation rates [4]. - Content calendars: Provide suggested posting themes (e.g., "Monday Motivation," "Throwback Thursday") to simplify creation [9].
- Measurement and Optimization - Track key metrics: Focus on engagement rates (likes, comments, shares), reach expansion, and traffic driven to company sites. Employee-shared content converts 7x more often than brand-shared content [2]. - A/B test content types: Compare performance of company news vs. thought leadership vs. personal stories. For instance, Microsoft found that employee testimonials about workplace culture received 5x more engagement than product announcements [1]. - Adjust based on data: Use insights to refine content strategies. If video posts perform best, invest in training employees to create short clips [4].
- Adaptation to LinkedIn鈥檚 Changes - Export historical data: Before November 2024, download analytics from LinkedIn鈥檚 Employee Advocacy Tab to benchmark future performance [6]. - Integrate with existing tools: Use Slack or Microsoft Teams to notify employees of new shareable content if not using a dedicated platform [3]. - Leverage Sales Navigator: Sales teams can use this tool to identify and engage with prospects who interact with employee-shared content [8].
For small businesses, a manual approach (e.g., emailing suggested posts weekly) may suffice, while enterprises should invest in dedicated platforms to scale efforts [3]. Regardless of tool choice, the principle remains: authenticity drives results. Employees should feel empowered to add their voice to company content, not just act as distribution channels.
Sources & References
blog.gaggleamp.com
linkedin.com
clearviewsocial.com
blog.glatfelters.com
everyonesocial.com
tribalimpact.com
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