How to use Mailchimp for event marketing and promotion?
Answer
Mailchimp provides a comprehensive suite of tools specifically designed to streamline event marketing, from initial promotion to post-event follow-up. The platform enables businesses to create targeted email campaigns, automate workflows, and track performance metrics to maximize attendance and engagement. At its core, Mailchimp’s event marketing capabilities revolve around email automation, audience segmentation, and customizable templates—all of which can be tailored to different event types, including in-person conferences, virtual webinars, or hybrid experiences. By leveraging features like the Customer Journey Builder, pre-built email templates, and integrated registration forms, marketers can create a seamless experience for attendees while reducing manual effort.
Key strategies for using Mailchimp effectively include:
- Automating email workflows to send timely invitations, reminders, and follow-ups, which can generate 320% more revenue than non-automated emails [6]
- Segmenting audiences based on demographics, past engagement, or registration status to personalize messaging and improve open rates [3]
- Designing high-conversion invitation emails with compelling subject lines, clear calls-to-action (CTAs), and visually appealing templates aligned with brand identity [5]
- Creating dedicated landing pages for event registration, either through Mailchimp’s hosted forms or integrated third-party tools like Eventbrite [3][7]
The platform also emphasizes data-driven optimization, allowing users to track metrics such as open rates, click-through rates, and registration conversions. Post-event, Mailchimp’s analytics tools help assess success by measuring attendance rates, engagement levels, and feedback—enabling continuous improvement for future events [4].
Step-by-Step Guide to Using Mailchimp for Event Marketing
Setting Up Automated Email Campaigns for Events
Mailchimp’s automation features are central to efficient event promotion, reducing manual work while increasing attendee engagement. The Customer Journey Builder allows marketers to create customized workflows that trigger emails based on user actions, such as registering for an event or abandoning a registration form. According to Revelation Agency, automated emails generate 320% more revenue than non-automated messages, making them a critical tool for driving conversions [6].
To set up an automated campaign:
- Define the journey’s starting point: Choose triggers like "signs up for event" or "visits registration page but doesn’t complete" to initiate the workflow. Mailchimp’s pre-built templates for Eventbrite integration can simplify this process [6].
- Segment your audience: Use Mailchimp’s audience tools to divide contacts by criteria such as past event attendance, job title, or engagement level. For example, a webinar targeting marketing professionals might segment by industry or seniority [3].
- Design the email sequence: A typical event drip campaign includes:
- Initial invitation email (sent 4–6 weeks before the event) with a clear CTA to register [5]
- Reminder emails (sent 1 week and 1 day before) to reduce no-shows [3]
- Post-event follow-up (sent within 48 hours) with thank-you notes, session recordings, or feedback surveys [1]
- Set rules for personalization: Use dynamic content blocks to tailor messages. For instance, an email to registered attendees might include a personalized agenda, while a reminder to unregistered contacts could highlight limited seating [6].
- Test and monitor performance: Mailchimp’s A/B testing feature allows comparison of subject lines, send times, or CTAs. After launch, track metrics like open rates (industry average: 21.33% for event emails) and click-through rates to refine future campaigns [5][10].
For hybrid or virtual events, integrate Mailchimp with platforms like Zoom or Hopin to sync attendee data automatically. The tutorial by Dan Thorne emphasizes using Mailchimp’s free plan to test these workflows before scaling [3].
Designing High-Converting Event Invitation Emails
The success of an event marketing campaign hinges on the effectiveness of invitation emails, which serve as the primary touchpoint for potential attendees. Mailchimp’s research shows that subject lines under 50 characters have the highest open rates, while emails with a single, prominent CTA increase conversions by 371% compared to those with multiple links [5].
To optimize event invitation emails:
- Craft compelling subject lines: Use action-oriented language and urgency. Examples include:
- “Last Chance: Register for [Event Name] Before Seats Fill Up” [5]
- “Your Exclusive Invite: [Industry] Summit on [Date]” [4]
- Personalize the content: Mailchimp’s dynamic content tools allow for customization based on recipient data. For instance:
- Include the attendee’s first name in the greeting
- Reference their past event attendance or interests (e.g., “Since you attended our 2023 workshop…”) [2]
- Use visually engaging templates: Mailchimp’s drag-and-drop editor supports:
- High-quality images or videos (e.g., speaker headshots, venue previews)
- Brand-aligned color schemes and fonts
- Mobile-responsive layouts (critical as 46% of emails are opened on mobile) [5]
- Highlight key event details: Structure the email body to include:
- Date, time, and location (with a Google Maps link for in-person events)
- Speaker lineup or agenda (bullet points for scannability)
- Registration deadline and pricing tiers (e.g., “Early Bird Ends Friday”) [4]
- Social proof (e.g., “Join 500+ industry leaders”) [1]
- Optimize the CTA: The registration button should:
- Use contrasting colors to stand out
- Include action-driven text like “Secure My Spot” or “Register Now”
- Link directly to the event’s landing page (not a generic homepage) [5]
Mailchimp’s A/B testing feature enables marketers to experiment with different email elements. For example, Quicket’s knowledge base recommends testing:
- Send times (Tuesdays at 10 AM often yield the highest open rates)
- CTA placement (above the fold vs. mid-email)
- Image vs. text-heavy designs [8]
After sending, monitor performance in Mailchimp’s reports dashboard. Key metrics to track include:
- Open rate (benchmark: 20–30% for event emails)
- Click-through rate (benchmark: 2–5%)
- Conversion rate (percentage of recipients who register) [10]
Creating Event Registration Forms and Landing Pages
While Mailchimp lacks a dedicated event management feature, its hosted signup forms and landing page builder can effectively capture registrations. According to GroupApp’s guide, Mailchimp’s form builder is particularly useful for small to mid-sized events, though larger organizations may need third-party integrations like Eventbrite or GroupApp for advanced features [7].
To create a registration form in Mailchimp:
- Access the Signup Forms Builder: Navigate to Audiences > Manage Audience > Signup Forms and select “Hosted Forms” for a standalone page or “Embedded Forms” to add to a website [7].
- Customize the form fields: Include essential information such as:
- Name and email (required)
- Job title or company (for B2B events)
- Dietary restrictions (for in-person events)
- Session preferences (for multi-track conferences) [7]
- Enable spam protection: Use Google reCAPTCHA to prevent bot submissions, especially for free events prone to fake registrations [7].
- Design the form: Match the branding of your event emails with:
- Consistent colors and fonts
- A clear headline (e.g., “Register for [Event Name]”)
- A brief description of the event’s value proposition [3]
- Set up confirmation emails: Automate a thank-you email with:
- Event details and calendar invites
- Links to preparation materials (e.g., pre-reading for workshops)
- Social media hashtags for sharing [1]
For a more seamless experience, Mailchimp’s landing page builder allows creation of dedicated event pages with:
- Embedded registration forms (to avoid redirecting users)
- Countdown timers (to create urgency)
- Testimonials or past event highlights (to build credibility) [3]
After launching the form, promote it across channels:
- Email campaigns (via automated drip sequences)
- Social media (share the link in posts and ads)
- Website banners or pop-ups (using Mailchimp’s embedded forms) [4]
Track registrations in Mailchimp’s Audience Dashboard, where you can:
- Monitor sign-up trends (e.g., spikes after reminder emails)
- Export attendee lists for check-in or follow-up
- Segment registrants for targeted post-event communications [9]
Sources & References
mailchimp.com
mailchimp.com
revelation.agency
help.quicket.com
mailchimp.com
emailvendorselection.com
Discussions
Sign in to join the discussion and share your thoughts
Sign InFAQ-specific discussions coming soon...